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Article: When will I receive the refund?

When will I receive the refund?

Once your return or refund request for a damaged product has been approved, we will process your refund as quickly as possible. Typically, refunds are issued within 5-7 business days from the date of approval.

The time it takes for the refund to appear in your account may vary depending on your payment method:

  1. Credit/Debit Cards: It may take an additional 3-5 business days for the refund to be reflected in your account, depending on your bank's processing time.
  2. PayPal or Other Payment Methods: Refunds may appear within 1-3 business days after processing, but this can vary based on the payment provider.

If you haven't received your refund after the specified time, please contact your bank or payment provider, as they may have additional processing times. If you need further assistance, don't hesitate to reach out to our customer service team. We're here to help!

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How to Return Your Glasses?

If your glasses arrived damaged and you need to return them, please follow these steps: Inspect the Glasses: Carefully inspect your glasses upon arrival. If you notice any damage, do not use them...

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