What if I received the wrong item?
If you received the wrong item, please follow these steps:
- Contact Customer Service: Reach out to our customer service team as soon as possible. You can contact us via [insert contact method, e.g., email, phone]. Provide your order number and details about the incorrect item you received.
- Return Instructions: We will provide you with instructions on how to return the incorrect item. This may include a prepaid return shipping label if applicable.
- Replacement: Once we receive the returned item, we will promptly process and send you the correct product. There is no additional cost for the replacement.
- Confirmation: You will receive a confirmation email once the return has been processed and the correct item has been shipped.
If you have any questions or need further assistance, please contact our customer service team. We’re here to ensure you receive the correct product as quickly as possible.
