What is your return policy?
At Eyeboss, we strive to ensure you’re satisfied with your purchase. Here’s a summary of our return policy:
- Eligibility: We accept returns for damaged or defective products only. If you receive a product that is damaged, please contact us immediately to initiate a return.
- Return Period: You must request a return within [insert time frame, e.g., 30 days] from the date of receipt. Items returned outside of this period may not be eligible for a refund or replacement.
- Return Process: To return a product, please contact our customer service team to obtain a return authorization. We will provide you with instructions on how to send the item back to us. Ensure the product is in its original condition and packaging.
- Refunds and Replacements: Once we receive and inspect the returned item, we will process a refund or send a replacement based on your preference. Refunds will be issued to the original payment method.
- Non-Returnable Items: Please note that we do not accept returns for products that are not damaged, or for products that were purchased with promotional discounts or free gifts.
- Shipping Costs: Return shipping costs may be the responsibility of the customer unless the product is defective or damaged.
For detailed information on our return policy or if you need assistance with a return, please contact our customer service team. We’re here to help ensure you have a smooth return experience.
