How do I return a product?
Returning a product to Eyeboss is straightforward. Follow these steps to process a return:
- Contact Customer Service: Reach out to our customer service team to request a return authorization. You can contact us via [insert contact method, e.g., email, phone].
- Receive Return Instructions: Once your return request is approved, we will provide you with detailed instructions on how to return the product, including a return shipping address and any necessary return labels.
- Prepare the Return Package: Carefully pack the product in its original packaging. Make sure to include all original accessories, documentation, and any gift items that came with the order.
- Ship the Product: Send the product back to us using the shipping method provided in the return instructions. Be sure to keep a record of the shipping tracking number for your reference.
- Confirmation: After we receive and inspect the returned item, we will process your request for a refund or replacement. You will receive a confirmation email once the return has been processed.
- Refund Processing: Refunds are typically processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method.
If you have any questions or need further assistance with returning a product, please contact our customer service team. We’re here to help!
