Can I exchange a product instead of returning it?
At Eyeboss, we currently only offer refunds or replacements for damaged or incorrect products. We do not offer exchanges for other types of returns.
If you received a damaged or incorrect item, please contact our customer service team to request a replacement. We will provide you with instructions on how to return the item and send you a replacement at no additional cost.
For any other issues or if you changed your mind about the product, we recommend returning the item for a refund and placing a new order.
If you have further questions or need assistance with a return or replacement, please reach out to our customer service team. We’re here to help!