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Article: How long does it take to process a refund?

How long does it take to process a refund?

Once we receive and inspect your returned item, processing a refund typically takes 7-10 business days. The refund will be issued to the original payment method used for the purchase.

Please allow additional time for your bank or credit card company to process the refund and reflect it in your account. If you do not see the refund within this timeframe, please check with your financial institution or contact our customer service team for assistance.

If you have any further questions or need updates on your refund status, feel free to reach out to us. We’re here to help!

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Will I be charged for return shipping?

Return shipping costs are generally the responsibility of the customer, except in cases where the product is defective, damaged, or incorrect. If the return is due to a mistake on our part or a pro...

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Can I exchange a product instead of returning it?

At Eyeboss, we currently only offer refunds or replacements for damaged or incorrect products. We do not offer exchanges for other types of returns. If you received a damaged or incorrect item, ple...

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