Why there is no update of my package?
If there’s no update on your package, it could be due to several reasons:
- Processing Time: After your order is shipped, it may take some time for the tracking information to be updated by the courier. Please allow 24-48 hours for the tracking details to appear.
- Courier Delays: Sometimes, couriers may experience delays or backlogs that result in slower updates to the tracking information. This is more common during peak seasons or due to unforeseen circumstances.
- International Shipments: For international orders, tracking updates might take longer as the package goes through customs and is handed off between carriers. There may be periods where the tracking information is not updated while the package is in transit.
- Technical Issues: Occasionally, there may be technical issues with the tracking system that prevent updates from appearing. If this happens, the package is still in transit and should be delivered as scheduled.
- Lost or Stuck Packages: If your package hasn’t been updated for an extended period and seems to be stuck, please contact our customer service team. We’ll work with the courier to investigate the issue and help resolve it as quickly as possible.
We understand how frustrating it can be to not see updates on your package, and we’re here to assist you with any concerns. If you need further help, don't hesitate to reach out to us!
