What can I do if I am required to pay import taxes or customs duties?
When ordering from Eyeboss, please be aware that import taxes, customs duties, and fees may apply to international shipments. These charges are determined by the destination country’s customs office and are the responsibility of the customer.
Here’s what you can do:
- Understand the Costs: Before placing an order, you may want to check with your local customs office to understand the potential fees and taxes that may apply to your purchase.
- Be Prepared to Pay: If your order is subject to import taxes or customs duties, the courier service will typically contact you to arrange payment before they can deliver your package. These fees are not included in your purchase or shipping costs from Eyeboss.
- Contact Us for Assistance: If you encounter any issues with paying customs duties or have questions, feel free to contact our customer service team. While we cannot cover or reimburse these fees, we’re here to help guide you through the process.
We recommend reviewing your country’s customs policies to avoid any surprises when your order arrives.
