Delivery/Shipping

What should I do if I'm not satisfied with my eyeglasses?

At Eyeboss, we strive to ensure that you are happy with your purchase. However, if you are not satisfied with your eyeglasses, please note that we only offer refunds, returns, or replacements for d...

What should I do if I'm not satisfied with my eyeglasses?

At Eyeboss, we want you to love your new eyewear. If you're not completely satisfied with your purchase, here’s what you can do: Review Our Return Policy: First, check our return policy to see if...

What do I do if my package was damaged?

If your package arrives damaged, we’re here to help you resolve the issue quickly. Please follow these steps: Inspect the Package: Upon receiving your package, carefully inspect it for any signs ...

I live in one country but want to ship to a different country. Is this possible?

Yes, Eyeboss allows you to place an order from one country and ship it to a different country. During the checkout process, simply enter the shipping address of the destination country, even if it ...

What countries do you ship to?

Eyeboss proudly ships to a wide range of countries worldwide. Our goal is to make our high-quality eyewear accessible to as many people as possible. Here’s a general overview: International Shipp...

Can you overnight my glasses?

We understand that sometimes you need your glasses quickly. While we do offer expedited shipping options, overnight shipping availability may depend on your location and the specific glasses you're...

I just placed several orders. Can I pay only one shipping charge?

Each order placed on Eyeboss is processed individually, which means that shipping charges apply separately to each order. Unfortunately, we are unable to combine shipping fees for multiple orders, ...

Do you offer free shipping?

Yes, Eyeboss offers free shipping on orders that meet specific criteria. Here’s how you can qualify for free shipping: Minimum Purchase Amount: Free shipping is available on orders that meet a mi...

How do you handle shipping delays?

At Eyeboss, we strive to ensure timely delivery of all orders. However, shipping delays can sometimes occur due to factors beyond our control, such as weather conditions, customs clearance, or cour...

How do I track my order?

Tracking your Eyeboss order is simple: Check Your Email: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. ...