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Article: How can I cancel an order?

How can I cancel an order?

If you need to cancel your order, please follow these steps:

  1. Act Quickly: Orders are processed shortly after they are placed, so it's important to contact us as soon as possible if you wish to cancel.
  2. Contact Customer Support: Reach out to our customer service team through email, phone, or live chat with your order number and cancellation request. Our team will assist you in processing the cancellation.
  3. Cancellation Eligibility: If your order has already been processed or shipped, we may not be able to cancel it. In this case, you can still return the order after it arrives by following our return process.
  4. Refund Process: If your order is successfully canceled, any payments made will be refunded to your original payment method. Please allow a few business days for the refund to appear on your account.

For further assistance or if you have any questions about canceling your order, feel free to get in touch with us. We're here to help!

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