Why did not I get my order confirmation email or shipping notification email?
If you haven't received your order confirmation or shipping notification email, it could be due to one of the following reasons:
- Check Your Spam/Junk Folder: Sometimes, emails may end up in your spam or junk folder. Please check these folders to see if the email was mistakenly filtered.
- Incorrect Email Address: Double-check the email address you entered during checkout. If there was a typo, you may not receive the email.
- Email Delivery Delays: Occasionally, email servers may experience delays. Please allow a few hours for the email to arrive.
- Email Provider Issues: Certain email providers may block or delay incoming messages. If you suspect this is the case, try adding our email address to your contact list or whitelist.
- Contact Customer Support: If you’ve checked all of the above and still haven’t received the email, please reach out to our customer service team. Provide your order details, and we'll ensure that your confirmation and shipping information are sent to you.
We’re here to help resolve any issues and ensure you stay informed about your order!
