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How can I update my email address?
To update your email address on Eyeboss, follow these steps:
- Log In to Your Account: Go to the Eyeboss website and click on the "Account" or "Sign In" icon at the top right corner of the homepage. Enter your current email address and password to log in.
- Access Account Settings: Once logged in, navigate to your account dashboard by clicking on your name or the "Account" link.
- Update Your Email Address: Find the section labeled "Account Information" or "Personal Details." Here, you will see an option to update your email address. Enter your new email address in the provided field.
- Save Changes: Click the "Save" or "Update" button to apply the changes.
- Verify New Email: You may receive a verification email at your new email address. Follow the instructions in the email to confirm and activate your new email address.
If you have any issues updating your email address or need further assistance, please contact our customer service team for support.
How do I delete my account?
If you wish to delete your Eyeboss account, please follow these steps:
- Contact Customer Service: Unfortunately, account deletion cannot be performed directly through the website. To delete your account, you will need to contact our customer service team.
- Submit a Request: Send an email to our customer service team at [insert customer service email address] with the subject line "Account Deletion Request." In the email, include your account details, such as your registered email address, and clearly state that you wish to delete your account.
- Verification: For security purposes, we may ask you to verify your identity. Please follow any additional instructions provided by our customer service team.
- Confirmation: Once your request has been processed, you will receive a confirmation email indicating that your account has been successfully deleted.
Please note that deleting your account is a permanent action and cannot be undone. All personal information, order history, and other account-related data will be permanently removed. If you have any further questions or need assistance, feel free to reach out to our customer service team.
How do I subscribe or unsubscribe from the newsletter?
To Subscribe:
- Visit the Website: Go to the Eyeboss website.
- Find the Newsletter Signup: Look for the newsletter subscription form, typically located at the bottom of the homepage or in a pop-up window. It may also be available in the "Contact Us" or "Account" sections.
- Enter Your Email Address: Enter your email address in the subscription form and click "Subscribe" or "Sign Up."
- Confirm Subscription: You may receive a confirmation email asking you to verify your subscription. Click the link in the email to complete the subscription process.
To Unsubscribe:
- Open a Newsletter Email: Find a recent newsletter email from Eyeboss in your inbox.
- Click the Unsubscribe Link: Scroll to the bottom of the email and look for the "Unsubscribe" link or button. Click on it.
- Confirm Unsubscription: Follow the instructions to confirm that you want to unsubscribe. This may involve clicking a confirmation button on a webpage.
- Confirmation: You will receive a confirmation message or email indicating that you have been unsubscribed from the newsletter.
If you encounter any issues or need assistance with subscribing or unsubscribing from the newsletter, please contact our customer service team for support.
Do I need an account to place an order?
Yes, you need an account to place an order with Eyeboss. Creating an account allows you to track your orders, save your favorite items, and enjoy a faster checkout experience for future purchases. Additionally, having an account makes it easier to manage your personal information and view your order history.
If you don’t have an account yet, you can create one during the checkout process or by signing up before you start shopping. If you need assistance with creating an account, feel free to contact our customer service team, and we’ll be happy to help!
How do I view my order history?
Viewing your order history on Eyeboss is easy. Here’s how you can access your past orders:
- Log In to Your Account: Go to the Eyeboss website and click on the "Account" or "Sign In" icon at the top right corner of the homepage. Enter your email and password to log in to your account.
- Access Your Account Dashboard: Once logged in, navigate to your account dashboard by clicking on your name or the "Account" link.
- Go to Order History: In your account dashboard, you’ll find a section labeled "Order History" or "My Orders." Click on this section to view a list of all your past orders.
- Review Your Orders: Here, you can see the details of each order, including the order number, date, items purchased, order status, and shipping information. You can also click on individual orders to view more detailed information or track your shipment.
If you have any issues accessing your order history or need assistance with a specific order, feel free to contact our customer service team. We’re here to help!
How do I update my account information?
Updating your account information on Eyeboss is simple. Follow these steps to make changes to your personal details:
- Log In to Your Account: Visit the Eyeboss website and click on the "Account" or "Sign In" icon at the top right corner of the homepage. Enter your email and password to log in to your account.
- Access Your Account Settings: Once logged in, navigate to your account dashboard by clicking on your name or the "Account" link.
- Edit Your Information: In your account dashboard, you will see options to update various details such as your name, email address, password, billing address, and shipping address. Click on the section you wish to update.
- Make Changes: Enter the new information in the appropriate fields. Double-check to ensure all details are correct.
- Save Changes: After making the necessary updates, click the "Save" or "Update" button to apply the changes.
- Confirmation: Your account information will be updated immediately, and you’ll receive a confirmation email if any significant changes, like your email address or password, were made.
If you encounter any issues or need assistance with updating your account information, don’t hesitate to contact our customer service team!
How do I reset my password?
If you need to reset your Eyeboss account password, follow these simple steps:
- Visit the Website: Go to the Eyeboss website and click on the "Account" or "Sign In" icon at the top right corner of the homepage.
- Click "Forgot Your Password?": On the login page, click the "Forgot your password?" link.
- Enter Your Email: Enter the email address associated with your Eyeboss account and click "Submit." Make sure to use the same email you used when creating your account.
- Check Your Email: You will receive an email with a link to reset your password. If you don’t see the email in your inbox, check your spam or junk folder.
- Reset Your Password: Click the link in the email and follow the instructions to create a new password. Make sure your new password is strong and secure.
- Log In: Once your password is reset, you can log in to your account using your new password.
If you encounter any issues or need further assistance with resetting your password, our customer service team is here to help!
How do I create an account?
Creating an account with Eyeboss is quick and easy. Follow these steps to set up your account:
- Visit the Website: Go to the Eyeboss website and look for the "Account" or "Sign In" icon, typically located at the top right corner of the homepage.
- Select "Create Account": Click on the "Create Account" button to begin the registration process.
- Enter Your Information: Fill in the required details, including your name, email address, and password. Make sure to choose a strong password to protect your account.
- Agree to Terms: Review and agree to the terms and conditions, as well as the privacy policy, if prompted.
- Complete Registration: Click the "Create" or "Submit" button to complete the registration process.
- Confirmation Email: You may receive a confirmation email to verify your email address. If so, click the link in the email to activate your account.
Once your account is created, you can log in to track your orders, save your favorite items, and enjoy a faster checkout experience. If you have any issues creating an account or need assistance, feel free to contact our customer service team!