If my coupon in my order was not used, what should I do?
If you placed an order and your coupon was not applied as expected, please follow these steps:
- Check Your Order Confirmation: Review your order confirmation email to see if the coupon was applied. If the discount doesn't appear, it's possible that the coupon was not successfully applied during checkout.
- Contact Customer Support: If your coupon was not used and you believe it should have been, reach out to our customer service team as soon as possible. Provide your order number and details about the coupon, and we'll investigate the issue.
- Coupon Eligibility: Keep in mind that some coupons may have restrictions, such as expiration dates, minimum purchase amounts, or exclusions on certain products. Our customer support team can help clarify any issues and assist with finding a solution.
We're here to help ensure that you get the discounts you deserve, so don't hesitate to contact us if you encounter any problems with using your coupon.
